Slaying the Demanding Dragons - How to Wow, Woo,Win Over, and even LOVE the Hard-to-Please Client, Boss, and Coworker

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As a career professional, you work with many different types of stakeholders. Some can be delightful and even a dream to work with, making your job that much more enjoyable. On the flip side....there are some that are difficult. Join us in welcoming author and speaker  Mimi Brown as she delivers an energetic and interactive presentation, where you will discover The 7 types of difficult people and how to work with them Client centric communication skills to diffuse any tense situation Find positive resolutions for client complaints and end on a positive note Tips on how to manage job related stress with ease